SHIPPING & RETURNS
SHIPPING POLICY
1. **Standard UK Delivery (4-5 Days):**
- Cost: £3 (free for all orders over £80)
- Carrier: Royal Mail
- Delivery Timeframe: Orders placed with standard UK delivery can be expected to arrive within 4-5 business days. Please note that delivery times may vary based on location and other external factors.
2. **Next Day Delivery:**
- Cost: £7 (free for all orders over £80)
- Carrier: UPS
- Delivery Timeframe: Opt for our Next Day Delivery option for speedy shipping. Orders placed before our specified cutoff time will be dispatched on the same day and delivered the following business day. Please check our website for the exact cutoff time and ensure someone is available to receive the package.
Please note that delivery times are estimates and may be subject to unforeseen circumstances such as extreme weather conditions or other disruptions. We strive to process and dispatch orders promptly to ensure a smooth shopping experience. If you have any specific delivery requirements or concerns, feel free to contact our customer support team, and we will do our best to assist you.
RETURN & EXCHANGE POLICY
We appreciate your understanding and support of our products.
Please note that, currently, we do not accept returns or exchanges. However, we want to assure you that this policy does not impact your statutory rights in case of any product issues or defects. If you encounter any problems with your purchase, please reach out to us via email or direct message on our Instagram page.
Our dedicated customer support team is committed to addressing your concerns and ensuring your satisfaction. Thank you for choosing our brand, and we look forward to assisting you promptly.